In Gurugram, a lady and her little one have been robbed at gunpoint by a cab driver on November 29 whereas touring in a BluSmart cab.
The motive force reportedly pulled out a gun, forcing the girl to switch Rs 55,000 from her cell phone. He then fled with a few of her belongings.
BluSmart, the cab firm, has issued an apology to the sufferer, assured swift motion in opposition to the perpetrator, and promised to strengthen security protocols for its riders.
The cab driver, Sonu Singh, picked up a lady and her son on November 29 from Airia Mall in Gurugram, with their vacation spot set as Microtek Greenburg in Sector 86.
Nonetheless, because the cab reached Sector 83, the driving force allegedly pulled out a gun, forcing the girl to switch Rs 55,000 by way of her cell phone. He then snatched her cellphone and bag earlier than fleeing the scene.
Following the girl’s criticism, police registered a case in opposition to the driving force and arrested him on December 1.
BluSmart issued an announcement immediately, expressing their concern over the incident and stating they have been “deeply saddened” by what had occurred. “We’re taking quick steps to additional strengthen our security protocols, together with further coaching for our driver-partners and enhanced expertise options. We apologise to the affected household and are dedicated to offering them with all obligatory help. We are going to proceed to work tirelessly to rebuild belief and make sure that each BluSmart experience is a protected and cozy expertise,” the corporate stated.
The accused, Sonu Singh, was offered earlier than a neighborhood Gurugram courtroom, which granted the police sooner or later of custody for additional investigation.
Calling the incident “disturbing,” BluSmart reiterated of their assertion that they’re taking “quick steps” to bolster their security measures.
BluSmart launched an announcement addressing the incident involving one in every of its cab drivers allegedly robbing a lady passenger.
The app-based cab aggregator emphasised its use of facial recognition expertise to confirm driver identities and highlighted the supply of a devoted security helpline for riders.
BluSmart additionally famous that the detailed documentation on the accused driver and the “swift actions of the group” performed an important function in helping the police, enabling them to deliver the accused to justice inside 24 hours.
