All of us need to have the ability to converse our minds on-line—to be heard by our mates and discuss (again) to our opponents. On the identical time, we don’t wish to be uncovered to disagreeable speech.
Expertise firms handle this conundrum by setting requirements at no cost speech, a apply protected underneath federal legislation, hiring in-house moderators to look at particular person items of content material and eradicating them if posts violate predefined guidelines.
The method clearly has issues: harassment, misinformation about subjects like public well being, and false descriptions of reliable elections run rampant. However even when content material moderation have been applied completely, it will nonetheless miss a complete host of points. We want a brand new technique: deal with social media firms as potential polluters of the social material, and instantly measure and mitigate the results their decisions have on us. Learn the complete story.
—Nathaniel Lubin & Thomas Krendl Gilbert
We are able to nonetheless have good issues
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