A current firmware pushed to QNAP community connected storage (NAS) gadgets left a variety of homeowners unable to entry their storage programs. The corporate has pulled again the firmware and issued a hard and fast model, however the firm’s response has left some customers feeling much less assured within the bins into which they put all their digital stuff.
As seen on a QNAP group thread, and as introduced by QNAP itself, the QNAP working system, QTS, acquired replace 5.2.2.2950, construct 20241114, in some unspecified time in the future round November 19. After QNAP “acquired feedbacks from some customers reporting points with system performance after set up,” the agency says it withdrew it, “performed a complete investigation,” and re-released a hard and fast model “inside 24 hours.”
The group thread sees many extra customers of various programs having issues than the shortlist (“restricted fashions of TS-x53D sequence and TS-x51 sequence”) launched by QNAP. Points reported included homeowners being rejected as a licensed person, gadgets reporting points with booting, and claims of Python not being put in to run some apps and companies.
QNAP says affected customers can both downgrade their gadgets (presumably to then improve as soon as extra to the fastened replace) or contact help for assist. Response from QNAP help, as instructed by customers on boards and social media, has not measured as much as the character of shedding entry to a whole backup system.
